Technical  Support

Synchron engineers are ready to assist customers in getting the most from Synchron software. 

Technical support is available Monday-Friday (except holidays), 9am-5pm Pacific time by phone or email, and over the Web via our support Portal. If you have purchased Everserve or have registered for the free trial, you can log in here: Online Technical Support Portal.

Registration: To obtain rechnical support for trial use of Everserve or for the Security Assurance program under the "No-Fee Security Assurance License" you must  Register here. For more information about the license for either program, see the license.txt file in the root directory of the CD you received.

Support Portal

The Online Technical Support Portal provides:

  • Online case submission
  • Technical documentation
  • Tutorials
  • Release Notes
  • FAQs
  • How-tos
  • Known Issues
  • Newsgroups
  • Downloads for sample code
  • Product updates
  • Patches
  • Telephone numbers for Technical Support